Unplanned power outages
Please check the breaker on your pole prior to calling in.
Many outages are caused by a tripped breaker at the pole.
To report an outage in the Rocky REA service area, please contact us at (403) 845-4600 or (toll free) (888) 845-4616. Be sure to have your land location and/or account number ready.
Planned power outages
Rocky REA will notify members 24 - 72 hours in advance of a planned power outage.
Rocky REA has a strong, safe and economical pole maintenance program. It's included in our strategic planning, and plays a huge part in the capital investment of your distribution system.
We patrol lines in our service areas every year.
This ensures that maintenance and repairs are carried out in a timely and effective manner, and helps reduce unplanned power outages.
Please don't hesitate to contact your Rocky REA:
Telephone 310-POWR (7697)